Q: Why should I transfer my site? What does website migration involve?
A: The website migration service that we are offering is free (to a certain extent). We’ll transfer your web site(s) to our enterprise–grade cloud hosting platform without you needing to do anything. We know from experience that switching hosting providers can lead to lost data and unwanted network downtime. That’s why we will do all that for you for free!We’ve got accomplished administrators whose chief task is to make certain that your site performs precisely as it did on your old web hosting platform. Our administrators are well–versed in migrating custom–built websites, as well as websites that are based upon well–known applications like Joomla™ and WordPress.
Q: How long will it take for my website to be migrated to your platform?
A: There are a lot of factors to consider – the total number of web files, the physical size of the database, the complexity of the site itself and the current workload of our website migration professionals, etc. Having said that, we do try to accomplish all website migrations in a 48–hour time frame. Less sizeable web sites are migrated much faster – typically in less than 24 hours.
Q: What info will I need to provide to your Website Migration Department?
A: We’ll need the login details for your old hosting provider’s Control Panel along with the web site’s name (domain name).
Q: The login info for my hosting account is delicate. How can I rely on you?
Q: Will my web site be unavailable during the migration?
A: Your website will work just like it did before with your old hosting provider. When we have finished the migration, your site will be configured to work on our platform and we will alert you to preview it. If everything is functioning properly, all you will need to do is edit the name server resource records corresponding to your domain. Your site will be migrated over to us without any downtime whatsoever.
Q: Will my current hosting provider need to provide any information/help?
A: While we move your web content, your hosting provider won’t be aware of the transfer at all. We will never contact them in any way.
Q: Which hosting platforms do you support?
A: Yup. We support all traditional Linux–driven hosting platforms. We don’t support Windows–powered web hosting platforms, because we don’t provide Windows web hosting solutions ourselves.In addition, we don’t support proprietary web site creation and management interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.