1 hour ticket response
We are dedicated to supplying a rapid and appropriate answer to each customer support ticket posted by a user. Our knowledgeable client support team members will examine your situation and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all helpdesk tickets. In reality, our average response time has proven to be twenty minutes.
A Top–Quality Customer Service
We’ve got a team of web hosting support techs who will be happy to respond to all your questions anytime you need help. Most of our help desk staff representatives have many years of experience in the shared hosting sphere, so you can constantly depend on fast and in–depth answers to your queries.
A User–Friendly Help Center
To help you get a quick suggestion on how you can use a certain feature, we have included a really intuitive Help section in your Web Site Control Panel. You can search through an extensive collection of web hosting account administration articles and website management articles, browse the F.A.Q. section or check our instructional video tutorials.