Customer Support Channels
A 1–hour Response Guarantee
Providing great quality support without delay is our top priority, so that we backup each shared hosting plan with a 1–hour ticket reaction warranty. At the time you post a ticket or drop a message, our client help support team will try their best to provide the most appropriate resolution for your issue and to supply you with assistance promptly.
A Top–quality Support Service
Get in touch with us whenever needed. Our staff of consultants will undoubtedly be online for you 24x7x365 to answer to all of your questions and to remedy any matter that you may have. You also can open a technical support ticket from the Index Hosting Web Site Control Panel or send us an e–mail message any moment. Moreover, on working days, you can easily phone us or work with the live chat service.
An Intuitive Help Section
If you want assistance while working on your sites within the Control Panel, you’ll be able to always click on the Help control key and pick your issue in the selection of posts that will appear. We have also turned the majority of the articles and reviews into video clips. The collection of educational videos will come up if you pick the Videos option located on the top right.