The service uptime is often disregarded by many people as they are looking for a new shared hosting provider, but it can often be substantially more significant than the actual plan features. It will not matter how good a plan is if the web sites hosted inside the account are offline for extended time periods. These downtimes are generally penalized by search engines like yahoo, not mentioning the fact that site visitors will most likely not return to a site they encounter complications with. For this reason, it is essential to look into the stability of the hosting service prior to getting a new account so as to be certain that the success of your sites will not be determined by third-party elements, but entirely on their content and on your marketing and advertising campaigns.
Service Uptime Guarantee in Shared Hosting
All of our shared hosting
packages feature a 99.9% service uptime guarantee. We can achieve that by using a revolutionary cloud hosting platform where every single service (files, e-mails, databases, etc.) has its own cluster of machines. We do not run everything on just a single web server as most providers do, so we have virtually eliminated the downtime of any service and even in peak times we can balance the load between servers for the greatest possible performance of your sites. If one server fails, the other ones inside the cluster will take over in order to enable continuous work of the sites. To avoid infrastructural challenges, our web server facilities use highly effective diesel backup generators as well as several independent Internet providers as to make sure that visitors will be able to reach your internet sites no matter what. We also have a crew of knowledgeable admins tracking the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server
solutions feature a 99.9% uptime guarantee. As a matter of fact, you will not detect any downtime or service interruptions at all due to the fact that we use a cutting edge cloud platform and instead of handling everything on one web server like most providers do, we have independent clusters of web servers that deal with every single service - files, e-mail messages, CP, databases, etc. We also have a customized load-balancing system, so our website hosting service is way more stable compared with what you would usually find available. To ensure that nothing will interrupt the work of your Internet websites, our web server facilities have diesel powered backup generators and a number of independent Internet providers. We've got hardware and software firewalls to prevent DDoS attacks and admins keeping track of the servers 24/7 to deal with any software issue that may appear.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server packages come with a 99.9% uptime warranty. The stability and availability of the service is guaranteed by redundant Internet providers and diesel-powered backup generators. Additionally, we employ new hardware for the physical hosting servers where the VPS accounts are set up to prevent any probability of hardware crash and each and every part has been tested carefully. The integrity of your data is ensured by using enterprise-level hard disk drives working in RAID and the uptime warranty time includes all maintenance procedures, so your sites will be working practically without any disturbances. Our expert professionals will resolve instantly any software issue that may show up, so even if there's an issue with a different VPS server
account on the physical hosting server, your VPS isn't going to be affected. The web server uptime is listed on our website and not concealed in our Terms of Service given that we can keep our promise and provide you with an incredibly stable hosting service.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated packages come with a 99.9% hosting server and network uptime warranty and routine maintenance procedures are included in the other .01% of the time. We test each server diligently before we hand it over to the customer and we work with new hardware components to prevent any possibility of hardware troubles. Any unexpected software issues can be resolved at once by our system administrators as they monitor all website hosting servers 24/7. To prevent infrastructural problems, our data center facility in downtown Chicago uses powerful diesel backup generators, while the connectivity to the servers is ensured by redundant fiber lines from several backbone Internet providers. To be on the safe side, we have software and hardware firewalls, so even if your web sites are flooded, we can take action quickly and filter the unwanted traffic before it reaches your dedicated server
and disrupts the proper operation of your sites.